Terms and Conditions of use of the site called "doctorasordo"

 

  1. Definitions:

 1.1. Company: means CRISTINA SUSANA SORDO MONOTRIBUTISTA CUIT 27-12767439-1 and/or any other company linked to it.

1.2. Beneficiary: means the person(s) who have the services provided by CRISTINA SUSANA SORDO, speech therapist registration number 4445.

 1.3. Service: means the possibility of accessing the REALIZATION OF AN ONLINE HEARING TEST.

 1.4. Site/Mobile Application: means the website "DOCTORASORDO.COM/DOCTORASORDO.COM.AR" or the one that may replace it in the future.

1.5. Terms and Conditions: mean these terms and conditions of use of the Service and/or those that may replace them in the future.

1.6. User: is ANY person who can access the service once they have accepted the Terms and Conditions of Use.

 1.7. The User undertakes to carefully read the Terms and Conditions expressed below, both when accessing the Site and any additional or complementary page used for the Service.

The Terms and Conditions are binding and mandatory for access and use of the Service, without prejudice to the full validity of any other documentation that the User may have subscribed to.

1.8. The total or partial reproduction of the contents is strictly prohibited without the prior express authorization of their authors.

WARNINGS

 

  1. Service Terms of Use:

2.1. By registering on the Site/Mobile Application and clicking "I Agree," you confirm that you have read, understood, and unconditionally accepted the Terms and Conditions as a User.

  1. 2. You declare and warrant that you are authorized to accept the Terms and Conditions and comply with them.

2.3. The Service consists of the possibility for the User to carry out AN ORIENTATIVE ONLINE HEARING TEST ABOUT THEIR HEARING CONDITION.

2.4. You agree to receive the result of the hearing test electronically.

2.5. Access is voluntary for the User and does not replace a personal consultation with a medical professional.

2.6. It is expressly stated that the information or advice provided through the Service by medical professionals should be used only as a guide and not as a definitive recommendation to take any specific action.

2.7. The User WILL HAVE TWO HEARING TESTS AVAILABLE AND THE ONLINE HEARING TEST WILL BE SELECTED ACCORDING TO THE AGE OF THE INDIVIDUAL TAKING IT, WILL LAST A FEW MINUTES, AND CAN BE PERFORMED WITHIN 30 DAYS AFTER MAKING THE ONLINE PURCHASE.

2.8. The Company disclaims legal responsibilities. It is always understood that it is AN ONLINE HEARING TEST ONLY FOR DETECTION AND OF LOW PRECISION. THE INSTRUCTIONS OF THE ONLINE HEARING TEST INCLUDE, AMONG OTHERS, SETTING THE PC VOLUME TO 50% OF ITS INTENSITY; IT IS THE USER'S RESPONSIBILITY TO CONTROL THE VOLUME BEFORE TAKING THE ONLINE HEARING TEST. IT IS NOT A DIAGNOSTIC TEST, AND THE RESULT MAY VARY IN CIRCUMSTANCES AFTER TAKING THE ONLINE HEARING TEST. The recommendation is that the User SEEKS MEDICAL CONSULTATION IF IN DOUBT.

2.9. The Service is not personal and exclusive to the User. The user may have minors under legal representation associated with their account. From the age of 18 (eighteen), the beneficiary may use the service on their own.

2.10. The Service is available for the entire territory of the Argentine Republic and any other country where the user is, either by travel or by living in another country.

2.11. The User understands and unconditionally accepts that the Company reserves the right to suspend and/or cease providing the Service without notice and/or prior action. This will not generate, under any circumstances, any possibility of claim in favor of the User.

2.12. The Service is subject to technical availability of internet access or connectivity service that the User has and the equipment from which they want to access, which depends solely on the User.

2.13. The Company provides no guarantee of any kind regarding THE RESULT OF THE ONLINE HEARING TEST, advice, content, information offered in the Service, or any consequences of any kind.

2.14. The Company will not be responsible for errors, shortcomings, or omissions arising from its use and does not provide its Users with any implicit or express warranties, including, without limitation, no existence of computer viruses, warranty for violation of third-party rights, domains, domain titles, or services, losses, direct or indirect expenses, interruption, delay, defect, error, omission, Service or line failure, etc., inherently or consequentially with the use of the Service. Consequently, under no circumstances will the Company, to the extent permissible under applicable law, be liable for any damage that Users may suffer from using the Service.

2.15. THE MODE OF TEST EXECUTION WILL ALWAYS BE ONLINE.

2.16. The Service WILL ALLOW YOU TO ACCESS AN ONLINE CERTIFICATE SOLELY FOR THE PURPOSE OF BEING PRESENTED IN ANY EDUCATIONAL INSTITUTION THAT REQUIRES KNOWING THE CURRENT STATE OF THE USER'S HEARING. The destination for safekeeping is solely for the informative purpose or destination of the user complying with all provisions of the Personal Data Protection Law, Law No. 25326.

2.17. The Company or any of our shareholders, managers, directors, employees, agents, partners, advertisers, affiliates, or beneficiaries assumes no legal responsibility for any incorrect or MISINTERPRETED INFORMATION BY THE USER. The user assumes total responsibility for the accuracy of the information provided. In no case does the company validate the information or identity against any public or private database.

2.18. Scope of the service. The Service does not include and should not be used for: Medical problems that are life-threatening or that may cause patient deterioration. Events considered emergencies, urgencies, or severe cases. Any other that, in the Company's judgment, cannot be addressed by the Service, including medical problems requiring immediate attention in the emergency room.

2.19. Consultations made by the User through the Service will not be recorded to ensure the confidentiality of the information provided in it.

  1. 20. In the event that the personal information provided by you, at the exclusive discretion of the Company, is deemed incorrect or incomplete, hindering effective verification and identification of you as a User, the Company shall have the right to cancel the account, exempt from any liability or compensation towards you.

2.21. Any breach by the User of their obligations or unauthorized use of the Service will result, at the sole and exclusive discretion of the Company, in the cancellation of the authorization to operate the Service by the User. Notwithstanding the foregoing, the User agrees that the Company may suspend the User's operating authorization if, at its sole discretion, unauthorized activities are being carried out under applicable regulations or under the User's account.

2.22. The Company may inform Users of any matter related to the use of the Service and its effects through a general notice on the Site, an email message to their registered email address in the User's information.

2.23. The Company may inform users of alternative communication methods and incorporate video conferencing platforms with users such as Zoom and/or similar platforms, which will always require the user's acceptance to establish such communication.

  1. Intellectual and Industrial Property:

3.1. All content, trademarks, domains, logos, designs, documentation, software, or any other element susceptible to protection by intellectual or industrial property legislation that is accessible on the Site is the exclusive property of the Company and/or its respective legitimate owners, and all rights of use and/or other rights are expressly reserved.

3.2. User content and user comments may be used for the following purposes:

 

  1. Protection of Personal Data:

In accordance with the provisions of Law No. 25,326 and the provisions issued by the NATIONAL DIRECTORATE OF PERSONAL DATA PROTECTION, the company undertakes to comply with its obligation of secrecy regarding personal data and the duty to treat them with confidentiality. To this end, it will take the necessary measures to prevent alteration, loss, treatment, or unauthorized access. The collection and automated processing of personal data have the exclusive purpose of use and identification within the system. The user may exercise their rights of access, rectification, cancellation, or opposition at any time, in writing to their service provider. Users guarantee the Company the truthfulness and authenticity of the information and data they communicate by using this system. In this sense, it will be the obligation of users to keep the information and data updated so that it corresponds to reality at all times. Any false or inaccurate statement that occurs as a result of the information and data provided, as well as the damages that such information may cause, will be the responsibility of the users. The data subject has the right to exercise access to them for free at intervals not less than six months, unless a legitimate interest is proven as established in Article 14, section 3 of Law No. 25,326. The ACCESS TO PUBLIC INFORMATION AGENCY, the Control Body of Law No. 25,326, has the authority to address complaints and claims related to the non-compliance with the regulations on the protection of personal data. The data subject has the possibility to exercise the rights of access, rectification, and deletion regarding the data in our records. Resolution 14/2018 AAIP.- THE DESTINATION OF THE PROVIDED INFORMATION WILL BE SOLELY FOR THE PURPOSE OF THE CORRESPONDING TEST, CERTIFICATE, AND/OR SUGGESTIONS FROM THE PROFESSIONALS ON THE SITE.

  1. Applicable Legislation and Competent Jurisdiction. Contact:

5.1. The Terms and Conditions are governed and interpreted in accordance with the laws of the Argentine Republic, and any claim related to the Service must be made before the Courts of CABA, excluding any other court.

5.2. If you have any doubts or questions regarding the terms and conditions, you can write to us at contact cristina@screeningescolar.com.ar

Privacy Policy: This document constitutes the Privacy Policy, which regulates the processing of personal data of the users that we perform, purposes, scope, and rights of the owners. The Privacy Policy applies to all Users, even if they are not duly registered (hereinafter the "Users"). The other definitions used in the Terms and Conditions are applicable in this Privacy Policy. Through our Privacy Policy, we inform you, as a User of doctorasordo.com.ar and doctorasordo.com, how the company collects and processes your personal information and the actions you have regarding the use of your Personal Data.

  1. Definitions:
  2. Personal Data: Information of any kind related to natural persons or legal entities, whether specific or determinable. In simple terms, any information related to a person that allows their identification (name, surname, ID, date of birth, medical data, health insurance, geographic location, gender, etc.)
  3. Sensitive Data: Personal data that reveals racial and ethnic origin, political opinions, religious, philosophical, or moral convictions, union affiliation, and information related to health or sexual life.
  4. Processing of Personal Data: Systematic, electronic, or non-electronic operations and procedures that allow the collection, preservation, organization, storage, modification, relationship, evaluation, blocking, destruction, and, in general, the processing of personal data, as well as its transfer to third parties through communications, inquiries, interconnections, or transfers.
  5. Data Subject: Any natural person or legal entity with legal domicile or delegations or branches in the Argentine Republic, whose data is the subject of processing. In this case, the User of the service is the owner of their personal data.
  6. Responsible for Personal Data: According to the terms of Law 25,326 on Personal Data Protection, Cristina Susana Sordo is the Responsible for all data collected through her mobile application or website www.doctorasordo.com, www.doctorasordo.com.ar, or other means that may be made available to users in the future.
  7. Data Collection
  8. What do we collect or can we collect?

doctorasordo.com.ar may collect or request the following data:

- Name and surname

 - National Identity Document

- Passport - Gender - Date of Birth 

- Email

- Phone number

 - Password

- Description of the consultation

 - Data related to your ailments or medical inquiries

- Your IP address

 - The type of device you use to access the service

- Web browser type

- Operating system

- Geographical location

- Your voice and image (consultations may be recorded)

 - Consultation schedules

- Duration of consultations

 - Presumptive diagnosis

- Medical evolution

- Resolution of consultations

  1. Collection Purposes:

The data we collect will be used solely and exclusively for the following purposes:

  1. For your identification, creation of a user ID, and consequently to provide you with the services offered by doctorasordo.com.ar/doctorasordo.com
  2. To provide useful information to the professional who will attend to you and/or collaborate in your consultation, thus facilitating better medical advice.
  3. Data regarding your IP address, device, browser, operating system, and location are necessary to adapt the service so that you can obtain the best user experience. It also allows us to analyze service access trends and project improvements to continually offer a better quality of service.
  4. Your voice and image may occasionally be recorded in our database to allow random audits of the service.
  5. The schedule and duration of the consultation, as well as the description of your consultation.
  6. All data that the professional records about your consultation and general health status will constitute your Medical History, which will be stored on our servers or those we hire, and will always be available to you and to the medical professionals working with doctorasordo.com.ar/doctorasordo.com for future consultations.
  7. Your contact details may be used for sending promotional information, marketing, and advertising of products and/or services of the Company and/or sending newsletters or other formats, always with the option for the User to subscribe.
  8. For the analysis and monitoring of how doctorasordo.com.ar/doctorasordo.com is used for business, statistical, quality control, or promotional purposes.
  9. For the use of various tools created by doctorasordo.com.ar/doctorasordo.com to provide services more effectively and relevantly to the user.

The Company will use the data provided by the User, as well as geographic data and information collected and stored by the Company in accordance with the provisions of these Privacy Policies and current regulations, and will not disclose it unless required by judicial or competent authority.

  1. Data Transfer to Third Parties

The data owner gives express and informed consent for doctorasordo.com.ar/doctorasordo.com to transfer their personal data to the service funders and the medical and administrative staff of doctorasordo.com.ar/doctorasordo.com. In all cases, doctorasordo.com.ar/doctorasordo.com may transfer data to funders regarding the number of consultations performed and the selected medical specialty of the consultation. Doctorasordo.com.ar/doctorasordo.com will only share data from your Medical History with health funders (prepaid medicine companies, social works, mutual funds, and similar entities) and/or when there is a judicial or competent authority requirement. At all times, the owner will have the right to revoke their consent for data transfer, which will immediately suspend the service, as the transfer is essential for doctorasordo.com.ar/doctorasordo.com to correctly bill funders for services effectively used by their clients.

  1. International Data Transfer

The owner gives express and informed consent for doctorasordo.com.ar/doctorasordo.com to transfer their data to the United States in order to provide the best service, using servers from Amazon Web Services, who will never have access to their data.

  1. Security

Doctorasordo.com.ar/doctorasordo.com takes the security of your data very seriously, implementing the most demanding security standards required by Law 25.326 and current regulations.

- 7. Right of Access

The owner can access the test by registering on the website and can send us an email to doctorasordoconsultas@gmail.com from the email they initially registered.

  1. Right of Rectification

When any data collected by doctorasordo.com.ar/doctorasordo.com is incorrect or outdated, the owner can update it by sending an email from the email they initially registered to contacto cristina@screeningescolar.com.ar and specifying the data to be rectified. At any time, doctorasordo.com.ar/doctorasordo.com may require proof of the data to be rectified.

  1. Right of Deletion

At all times, the owner has the right to delete their personal data. Doctorasordo.com.ar/doctorasordo.com may retain certain data necessary for billing its services for a period of 3 years to allow audits by the funder. At any time, you can request the deletion of data related to the devices from which you use or used the service, IP address, and geographical location.

  1. Consent

By reading and accepting this Privacy Policy, the owner gives their express and informed consent for the collection and processing of their personal data to the extent and under the terms established herein.

  1. Applicable Legislation and Control Body

Cristina Susana Sordo CUIT 27127674391 complies with Law 25.326 on the Protection of Personal Data and the regulations approved by the National Directorate for the Protection of Personal Data, a body of control under the Access to Public Information Agency, where the owner can file complaints about the responsible party's non-compliance. The databases for which Cristina Susana Sordo is responsible are registered in the National Registry of Databases, under the same agency.

  1. Modifications

Doctorasordo.co.ar/doctorasordo.com may modify these policies at any time. In the event of any modification, doctorasordo.com.ar/doctorasordo.com will make information about the changes available to all users, and users will have to re-accept the new policies by giving their consent again for the processing of their personal data. If the user does not wish to give consent for a modification of this policy, they will not be able to continue using the service, in which case their personal data will be definitively deleted, except for the data necessary for billing and medical history, as established by Law 26529.

For any inquiries regarding these policies, we provide the following contact method:   cristina@screeningescolar.com.ar